HIPAA

Notice of Privacy Practices

How medical information about you may be used and disclosed — and how you can get access to it.

Effective August 8, 2026 · Advanced Mobile Wound Care Illinois

Our commitment

Advanced Mobile Wound Care Illinois is required by law to protect the privacy of your health information, to give you this notice of our legal duties and privacy practices, and to follow the terms of the notice currently in effect. We are required to notify you following a breach of unsecured protected health information.

How we may use and disclose your health information

For treatment

We use your health information to provide and coordinate your wound care — for example, sharing your wound assessments and photographs with your physician, a specialist, your home health agency, or the facility where you live, so everyone treating you is working from the same picture of your progress.

For payment

We use and disclose your health information to bill and collect payment from Medicare, Medicaid, or your health plan — for example, sending your diagnosis, treatment dates, and procedure codes to obtain prior authorization or to submit a claim.

For health care operations

We use your health information to run our practice — quality review of the care we provide, training and evaluating our clinicians, licensing and credentialing, audits, and business planning.

Other permitted uses and disclosures

• People involved in your care. Unless you object, we may share information relevant to your care with a family member, caregiver, or other person you identify.
• Appointment and care reminders. We may call or text you about scheduled visits and treatment.
• As required by law, including reporting to public health authorities, suspected abuse or neglect, and responses to court orders, subpoenas, or law enforcement requests that meet legal requirements.
• Health oversight, workers' compensation, organ donation, coroners and funeral directors, research and to avert a serious threat to health or safety, each as permitted by law.
• Business associates. Vendors who perform services for us (for example, billing or technology providers) may handle your information only under a written agreement requiring them to protect it.

Uses that always require your written authorization

We will not use or disclose your health information for marketing, sell your health information, or disclose psychotherapy notes without your written authorization. Any other use not described in this notice will be made only with your written authorization, which you may revoke in writing at any time (except where we have already acted in reliance on it).

Your rights

• Inspect and get a copy of your health information, including an electronic copy of information kept electronically. We may charge a reasonable, cost-based fee.
• Request an amendment if you believe information is incorrect or incomplete. We may deny your request, and you may file a statement of disagreement.
• Get an accounting of disclosures we have made, other than for treatment, payment, operations, and certain other exceptions.
• Request restrictions on how we use or disclose your information. We are not required to agree, except that we must agree to withhold information from your health plan about a service you paid for in full, out of pocket.
• Request confidential communications — for example, that we call you only at a certain number or write to a different address.
• Receive a paper copy of this notice at any time, even if you agreed to receive it electronically.
• Be notified if a breach of your unsecured health information occurs.
• Choose someone to act for you. A personal representative with legal authority may exercise these rights on your behalf.

To exercise any of these rights, contact our Privacy Officer using the information below.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us using the contact information below, or with the U.S. Department of Health and Human Services, Office for Civil Rights — hhs.gov/ocr/complaints, 200 Independence Avenue SW, Washington, D.C. 20201, 1-800-368-1019 (TDD 1-800-537-7697). We will never retaliate against you for filing a complaint.

Changes to this notice

We may change this notice at any time and make the new notice effective for all health information we maintain. The current notice is always posted on this page with its effective date.